Shipping policy

Shipping policy

Express Shipping

If you select an express shipping method during checkout and your order is placed before 2 PM EST, your order will ship the same day. Orders placed after 2 PM EST will ship the next business day.

Note: There is no weekend pickup or delivery for Express Shipping methods.

Signature Required

A signature is required upon delivery for orders over $200. An adult signature requirement is available upon request. Please contact us for further details.

Risk of Loss and Shipping and Delivery

The risk of loss and title for such items pass to you upon delivery of the products to the carrier. Products will be shipped to the address designated by you, if applicable, so long as such address is complete and complies with any shipping restrictions contained on the website. The time and location of delivery of the products to you is at the discretion of the carrier.

International Shipments

Any orders outside the U.S. will use the international shipping method.

International transit time displayed on the website or via tracking information is only an estimate and may incur delays due to the destination’s customs processing.

The customer is responsible for any and all customs, duties, taxes, brokerage, or handling fees. These import fees are not included in your order total and are at the discretion of your country and are the sole responsibility of the buyer. We recommend you check with your country's Customs Office to determine what these additional costs will be, prior to making your purchase.

All prices and transactions on this website are in USD. You may be assessed currency conversion or other fees associated with this transaction by your bank or credit card issuer if your card’s currency is other than USD.

Unless specified otherwise, all vaporizers sold on pipedreams.shop is 110v. Customers assume all responsibility for any defects which may occur from using converters or adapters.

Discreet Shipping

To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. The return label on your package will state "Shipping Department", along with our address.

State Restrictions

Pursuant to state laws, certain products on our website are unable to be sold or shipped to specific states. Please call us at (321) 972-6268 or email us at pipedreamsorlando@gmail.com for more information.

FAQ

Can you deliver to a P.O. Box?

Only if a USPS shipping method is selected during checkout. Couriers (UPS) do not deliver to P.O. Boxes.

How long will it take for my package to arrive?

Our team is working tirelessly to ensure rapid order processing times with same-day shipping for most orders placed Monday through Friday, before 2 PM EST. If you wish to obtain a guaranteed shipping or delivery date, please choose an upgraded shipping method during checkout.

If you have any further questions, please don't hesitate to contact us at pipedreamsorlando@gmail.com.